Symptom
The Introscope Push service of an Enterprise Manager 9.5.6 is not running. In the System Monitoring, the metrics which are delivered by the Introscope Push are grey. The Introscope Push extractor in the Alerting Framework shows that it was never executed, the 'Last Update' shows only '00.00.0000 00:00:00'. The following picture describes the Introscope Push extractor in the Alerting Framework.
Finally, the IntroscopeEnterpriseManager.log or SAPDpcPush.log shows the following errors:
19/07/16 05:31:52 AM PDT [ERROR] [Manager.SapPush] File not found: /usr/sap/SMD/SMDA98/SMDAgent/applications/com.sap.smd.agent.application.e2emai_7.20.2.0.20160323062409/lib/agelet~e2emai_api.base.jar 19/07/16 05:31:52 AM PDT [ERROR] [Manager.SapPush] File not found: /usr/sap/SMD/SMDA98/SMDAgent/applications/com.sap.smd.agent.application.e2emai_7.20.2.0.20160323062409/private/lib/agelet~e2emai_core.base.jar 19/07/16 05:31:52 AM PDT [ERROR] [Manager.SapPush] File not found: /usr/sap/SMD/SMDA98/SMDAgent/applications/com.sap.smd.agent.application.wsclients_7.20.2.0.20160323062249/lib/agelet~wsclients_api.base.jar |
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Environment
- SAP Solution Manager 7.1 or 7.2
- SAP Solution Manager Diagnostics
Product
Keywords
KBA , SV-SMG-DIA-WLY-EMS , Enterprise Manager Setup , Problem
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