Symptom
When saving record in Payment Information portlet, system is returning the error message "Sorry, the selected pay type Main Payment Method is not available for the the country where you job is located."
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“
Environment
SAP SuccessFactors Employee Central - Payment Information
Reproducing the Issue
Create a new payment information record and save.
Cause
There is no countries (or country of employee's legal entity) configured in Customized Pay Types object.
Resolution
- Go to AdminCenter. In the Tool Search field, enter Manage Data.
- Search for Customized Pay Type.
○ Customized Pay Type Assignment: Choose a county from the drop-down list, for which the customized pay type shall be available. You can assign as many countries as you wish.
Note: Main Payment Method is a mandatory pay type. Therefore, for the customized pay type with standard pay type Main Payment Method you need to assign all job countries of your instance.
If you are not using customised pay type but have created some, you will still need to assign all job countries to the customised pay type, if the pay type is associated to the standard main payment method
Keywords
Payment Information, Payment Information Detail, Pay Type, Customized Pay Type, Country, Sorry, the selected pay type Main Payment Method is not available for the the country where you job is located. , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , Problem