SAP Knowledge Base Article - Public

2365399 - Target Value Missing in KPI


You have created the KPI ABC (ABC stands for the KPI name) and maintained a target value. However, when you preview the KPI the target is shown as 0.


  • SAP Business ByDesign
  • SAP Cloud for Customer

Reproducing the Issue

  1. Go to the work center Business Analytics and the view Design KPIs.
  2. Search for the KPI ABC and click Preview.
  3. The Target shows 0.
  4. Open the report that you used for this KPI in the Design Reports view.
  5. Here you see the correct target value.


The Actual and Target values can only be compared when the value type of both is the same. In this case, the value types differ, for example the actual value is of type Integer while the target value is of type Quantity. The system thus omits the target value and displays it as 0.


This is the correct behaviour. Please maintain the KPI references in such a way that the actual and target values refer to the same type of values.


KPI, key performance indicator, wrong value, zero, target value, display 0 , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To


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