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2365760 - Error while processing business process


When Multiple business processes are in process the following error happens and after this error a new Task entry is created however that is not picked up for processing and the business process gets stuck.

Error From Log:

[WaitNode] Error scheduling wait for event [${process.code}_wsLogin] in node with ID [waitForWebserviceResponse] for process with code [responsysEmailProcess-ORDER_CONFIRMATION-1467773869375-1000000212971]. Task condition has unique ID [responsysEmailProcess-ORDER_CONFIRMATION-1467773869375-1000000212971_wsLogin]. On Debug we found the following exception is caught in scheduleTask method "org.springframework.dao.DeadlockLoserDataAccessException: query; SQL []; Deadlock found when trying to get lock; try restarting transaction; nested exception is com.mysql.jdbc.exceptions.jdbc4.MySQLTransactionRollbackException: Deadlock found when trying to get lock; try restarting transaction" We have the index on Task which is created by OOTB definition



SAP Commerce Cloud



SAP Commerce Cloud all versions


workflow, index, taskconditions, InnoDB, business process , KBA , CEC-SCC-CDM-BO-APP , Applications , Problem

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