2366886 - Skillsoft connector error exception code 1185 - "Invalid Locale Specified" for locale ID with space

Symptom

Skillsoft connector error exception code 1185 - "Invalid Locale Specified" for locale ID with space - Brazilian Portuguese

Reproducing the Issue

Login to customer instance
Go to System Admin - Connectors - SkillSoft connector - View Results - View Details for the run based on the given time stamp
See Messages and Exceptions area to see the error code 1185

Cause

Mapping is incorrect in System Admin - Configuration - System Configuration - Connectors - Skillsoft

Resolution

Go to System Admin - Configuration - System Configuration - Connectors
Search skillsoft.item.field.transform.data.LOCALE.<locale ID> e.g. skillsoft.item.field.transform.data.LOCALE.Brazilian_Portuguese=pt-br

Keywords

KBA , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611