Symptom
When opening Job Requisition Audit History ('Info about this form' icon), Job Posting entries are not shown even though "Show job postings" is enabled.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Recruiting -> Job Requisitions;
- Open a Job Requisition (Open or Closed Status);
- Open Job Requisition Audit History tab ("Info about this form" icon);
- Check "Change History" section:
Issue: Job Posting entries (Job Posting:Internal Private Posting, Job Posting:Corporate Posting, Job Posting:Internal Posting, per example) are not displayed.
Cause
The issue is caused by lacking permissions for the Job Requisition Operator. The Audit Trail always shows changes to fields, to which a Recruiting Operator has at least read permissions in the current stage (approved / closed).
Resolution
Update the permissions accordingly.
You can Work with an Implementation Partner or modify the template from Admin Centre > Manage Template > Job Requisition
to ensure permissions (Read only or Edit/Write) are granted to operators as needed per Job Requisition Status; Approved and/or Closed.
Keywords
Job Requisition Audit Trail missing entries , KBA , LOD-SF-RCM , Recruiting Management , Problem