SAP Knowledge Base Article - Public

2367274 - Project Time Recording Sent to Wrong Approver

Symptom

Project time recording is sent to the wrong approver (apart from a project manager).

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Time Administration work center.
  2. Go to Time Recording view. 
  3. Go to Time Sheet sub view.
  4. Search for ABC (ABC is the employee's ID).
  5. Click in Open Time Sheet button. 

Here you can see the Approver name for whom the time recordings are sent for approval.

Cause

There is a substitute assigned to project manager. In this case, all the time recording will be sent to project manager substitute for approval.

Steps to check the project manager substitute:

  1. Go to Project Management work center. 
  2. Go to Projects view. 
  3. Search for XYZ (XYZ is the Project's ID). 
  4. Click in Edit button. 
  5. Navigate to Team and Staffing tab.

Here you can see the approver is marked as the Substitute.

Resolution

The system is working as designed.

See Also

Keywords

Project time recording approver; Project manager; Substitute; Project; Approval process; Time recording , KBA , SRD-HR-TLM , Time and Labour Management , How To

Product

SAP Business ByDesign 1711