Symptom
Project time recording is sent to the wrong approver (apart from a project manager).
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Time Administration work center.
- Go to Time Recording view.
- Go to Time Sheet sub view.
- Search for ABC (ABC is the employee's ID).
- Click in Open Time Sheet button.
Here you can see the Approver name for whom the time recordings are sent for approval.
Cause
There is a substitute assigned to project manager. In this case, all the time recording will be sent to project manager substitute for approval.
Steps to check the project manager substitute:
- Go to Project Management work center.
- Go to Projects view.
- Search for XYZ (XYZ is the Project's ID).
- Click in Edit button.
- Navigate to Team and Staffing tab.
Here you can see the approver is marked as the Substitute.
Resolution
The system is working as designed.
See Also
Keywords
Project time recording approver; Project manager; Substitute; Project; Approval process; Time recording , KBA , SRD-HR-TLM , Time and Labour Management , How To