2367385 - SAP Analytics Cloud Agent logs show "Connect to SAP gateway failed"

SAP Analytics Cloud Agent logs the following in the "tomcat7-stderr.<YYYY>-<mm>-<dd>.log":

<DATE TIME> com.sap.fpa.cloud.rest.cs.service.ValidateLogonService execute
SEVERE: Initialization of destination <HOST>--<SYSTEM NUMBER>-<CLIENT>-<LANGUAGE>-<USER>--<PASSWORD> failed: Connect to SAP gateway failed
Connection parameters: TYPE=A DEST=CS_DEST-<HOST>--<SYSTEM NUMBER>-<CLIENT>-<LANGUAGE>-<USER>--<PASSWORD> ASHOST=<HOST> SYSNR=<SYSTEM NUMBER> PCS=1

LOCATION CPIC (TCP/IP) on local host with Unicode
ERROR partner '<SERVER>:<PORT>' not reached
TIME <DATE TIME>
RELEASE <VERSION>
COMPONENT NI (network interface)
VERSION 40
RC -10
MODULE nixxi.cpp
LINE 3283
DETAIL NiPConnect2: <IP>:<PORT>
SYSTEM CALL connect
ERRNO 10060
ERRNO TEXT WSAETIMEDOUT: Connection timed out
COUNTER 2

• SAP Analytics Cloud
• SAP Analytics Cloud Agent

1. Configure SAP Analytics Cloud to connect to your on premise SAP ERP system
2. Connect to your SAP Analytics Cloud tenant
3. Attempt to create an SAP ERP Connection
4. Notice an error
5. Check the Tomcat log and notice this specific error

<PORT> specified for the SAP ERP server is either incorrect or blocked by a firewall between the SAP Analytics Cloud agent and SAP ERP machines

Verify that the <SYSTEM NUMBER> being used for the SAP ERP system is correct and ask your administrator to check that the required <PORT> is open on the firewall.

• Help resources
• Help portal
• SAP Community ( Questions & Answers / Direct Link to Create Question / Blogs )
• SAP community wiki
• Ideaplace forum ( for enhancement requests & new features )
• Video tutorials 
• Videos by topic areas: ( Overview, What's New, Models and Connections, Stories, SAP Digital Boardroom, Planning, Predictive, Collaboration, Administration )
• Training events
• Past event recordings
• New user handbook
• Roadmap
• How to connect to on-premise data
• Introducing SAP BusinessObjects Cloud: BI and Planning (SAP Press book)

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