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2367789 - Technical Monitoring: Wrong rating for metric "Expiring PSE Certificates per Instance" and "Expiring ABAP/J2EE Certificates"

Symptom

There is a gray rating for the metric “Expiring PSE Certificates per Instance” in System Monitoring instead of a green one. However, whenever the metric exceeds the threshold configured, it starts to have a red rating. Please find below these two different situations:

1. WRONG RATING: GREY RATING INSTEAD OF GREEN
Experiencing a gray rating for this metric instead of a green one when no ABAP certificate has expired or will expire during the next 30 days.

Grey_Rating_GOOD_WithSquare.png

2. CORRECT RATING: RED RATING 

However, whenever one or more than one ABAP certificates have expired or will expire during the next 30 days, the metric has a red rating; which is correct (if metric configured threshold is 1).

Red_Rating_WithSquare.png

* Note 1: This behavior can also be seen for the metrics “Expiring J2EE certificates” and “Expiring certificates per instance' for JAVA systems and “Expiring ABAP certificates” for ABAP ones. In this case, the resolution proposed below should also solve the issue.

* Note 2: The certificates can be checked in transaction STRUST

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.1, version for SAP HANA
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.1, version for SAP HANA ; SAP Solution Manager 7.2

Keywords

#SOLMAN, Technical Monitoring, System Monitoring, Expiring ABAP Certificates, Expiring PSE Certificates per Instance, ABAP_SYS_EXPIRING_CERTIFICATES_PER_INSTANCE, PULL_RFC, E2E_CONFIG_VAL, Expiring J2EE certificates, Expiring ABAP certificates , KBA , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , SV-SMG-MON-SYS , System Monitoring , Problem

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