SAP Knowledge Base Article - Preview

2367891 - Unexpected disconnection from server (11) due to replacing displayed object in List Tile - SMP 3.0 / Agentry


  • Unexpected disconnection from server (11) when replacing a displayed object in a List Tile / Tile Display
  • This error is seen when synching against a backend during an Agentry Fetch steps to replace an existing Work Order
  • Sometimes hitting start will allow the transmit to finish and other times it will get past the initial Fetch and get  stuck on the next fetch
    • The only way to get out of this "loop" is to close the transmit window
    • GO offline and then go online again
    • This issue happens when replacing 1 order so its not a volume issue and can happen within the first 5 seconds of the transmit



  • Agentry Client WPF
  • SMP Server Runtime 3.0 SP 11 PL03
  • SAP Mobile Platform SDK 3.0 SP 13 PL01


SAP Mobile Platform 3.0 ; SAP Mobile Platform SDK 3.0


"Agentry Error 11", "Error 11 SMP 3.0", "SMP 3.0 Error 11", "Unexpected disconnection from server (11) Agentry" , KBA , MOB-SDK-AGC , SAP Mobile SDK Agentry Clients , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-IBM , Syclo Mobility for IBM backend , MOB-ONP-AGS , SAP Mobile On Premise Agentry Server , Problem

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