SAP Knowledge Base Article - Public

2368373 - Inactive items still showing in the 'Assigned Items' tab of the the users


Admins may notice that after inactivating an item, the item is still showing in the 'Assigned Items' tab of the user record (Learning Administration side) even if the item is no longer showing on the user's learning plan.


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Reproducing the Issue

  1. Assign an item to a user >
  2. Inactivate the item >
  3. Go to the user's record and notice that the item is still showing in the 'Assigned Items' tab (or 'Completed Items' tab if the user has completed it in the meantime).


This is an expected behaviour of the system.


As per the feedback received by Engineering and Product Management Team, after inactivating an item it is expected to be able to assign the inactive item from the Learning Administration side, it is therefore also expected that the inactive item is still displayed in the 'Assigned Items' tab of the user record.

See Also

2278087 - Unable to Inactivate an Item due to error: The item is in use by Program(s)

2135417 - Making a Featured Item inactive does not remove it from the Featured Tile of user's Learning Plan


lms, learning, sf, successfactors, inactive, item, items, assigned, tab, user, users, inactivate, behavior , KBA , LOD-SF-LMS-ITE , Items , LOD-SF-LMS , Learning Management System , How To


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