SAP Knowledge Base Article - Public

2368445 - How to resolve exception in supplier invoice: Party of Role Responsible Employee Missing

Symptom

Supplier invoice do not get posted automatically due to exception: Party of role responsible employee missing

or

You Create Supplier Invoices via webservice with a Technical User ID, The invoice documents are consistent and contain no errors or exceptions, however they do not get posted automatically.

In the Payload response, you get the following message: Invoice forwarded to accountant (XYZ (ABC)) for posting.

(where XYZ represents the User ID and ABC represents the User's Name).

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center
  2. Select view Invoices and Credit Memos
  3. Find relevant invoice
  4. Select Edit
  5. Select View All
  6. Navigate to Exceptions tab

Error Message: Party of role responsible employee missing

 or

  1. Go to Supplier Invoicing work centre.
  2. Go to Invoices and Credit Memos view.
  3. Show All Invoices and Credit Memos.
  4. Find XXX (XXX represents the Supplier Invoice ID).

The invoice's status is Ready for Posting, when you expect it to be Posted.

Cause

If the Entry method of the invoice is one of the below

External application

External ERS invoice

B2B message

Then we know that creator of the invoices is Non business user( technical user) thus this error will occur.

Resolution

A.Maintain a default employee responsible in the Employee Work Distribution rules for Supplier Invoices

  1. Go to the work center Application and user Management
  2. Select the view Task Distribution
  3. Select sub-view Employee Work Distribution
  4. Select the Work Category Employee responsible for Supplier Invoices
  5. Populate an employee in this rule based on invoicing unit( Where Invoicing unit is Bill To in Supplier invoice )
  6. Once done all future invoices will go to this user and he will have to post manually.

 or

B. For existing invoices

  1. Go to Supplier Invoicing work center
  2. Select view Invoices and Credit Memos
  3. Find relevant invoice
  4. Select Edit
  5. Select View All
  6. Go to general tab
  7. Go to Parties and locations tab
  8. Under organizational data you can see employee responsible
  9. where this employee responsible which is any business user or what is maintained above in steps A
  10. Invoice have to posted manually.

 or

 C.Execute the webservice with Business user so that invoices are posted automatically.

Provided there is no Employee work distribution maintained at all or this business user is already added to Employee work distribution.

See Also

  2831586 - ERS Invoice Not Posted Due to Error Message: "Party of role responsible employee missing"

Keywords

External application,External ERS invoice,B2B message , KBA , AP-PRP , Purchase Request Processing , AP-SIP-SIV , Supplier Invoice , How To

Product

SAP Business ByDesign all versions