SAP Knowledge Base Article - Public

2368445 - Supplier Invoices Are Not Automatically Posted

Symptom

Supplier Invoice is not automatically posted because of the exception: "Party of role responsible employee missing".

or

Supplier Invoice is created via WebService with a Technical User ID. However they aren't posted automatically, instead, they have status "Ready for Posting".

In the Payload response, you get the following message: Invoice forwarded to accountant (XYZ (ABC)) for posting. (XYZ is the User ID and ABC is the User's name).

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center.
  2. Go to Invoices and Credit Memos view. 
  3. Search for OPQ (OPQ is the Invoice's ID). 
  4. Click in Edit button. 
  5. Click in View All button. 
  6. Navigate to Exceptions tab. 

There is the error Message: "Party of role responsible employee missing".

 or

  1. Go to Supplier Invoicing work center.
  2. Go to Invoices and Credit Memos view.
  3. Show: All Invoices and Credit Memos.
  4. Search for OPQ. 

The invoice's status is 'Ready for Posting', when it was expected 'Posted' instead.

Cause

There are two possible causes for this scenario.

Cause A: Business user is not maintained in the Employee Work Distribution. Hence the user cannot post the Invoices.

Cause B: The Entry method of the invoice is 'External application', 'External ERS invoice' or 'B2B message'. It means that the Invoice was created by a technical user (non-business user).

Resolution

Resolution for Cause A:

Add the user in the Employee Work Distribution by following the steps below:

How to maintain a default employee responsible in the Employee Work Distribution rules for Supplier Invoices:

  1. Go to Application and user Management work center. 
  2. Go to Task Distribution view. 
  3. Go to Employee Work Distribution subview. 
  4. Select the Work Category 'Employee responsible for Supplier Invoices'. 
  5. Populate an employee in this rule based on invoicing unit (where Invoicing unit is the Bill-To maintained in the invoice).

Once done, the future invoices will go to this user and then they will have to post it manually.

Resolution for Cause B:

Execute the webservice with a Business User. Then the invoices will be posted automatically.

For already existing invoices, they have to be manually posted. Those changes only apply for future created invoices.

See Also

 KBA: 2831586 - ERS Invoice Not Posted Due to Error Message: "Party of role responsible employee missing"

Keywords

External application, External ERS invoice, B2B message, technical user, Supplier Invoice, Ready For Posting , KBA , AP-PRP , Purchase Request Processing , AP-SIP-SIV , Supplier Invoice , How To

Product

SAP Business ByDesign all versions