Symptom
Supplier Invoice is not automatically posted because of the exception: "Party of role responsible employee missing".
or
Supplier Invoice is created via WebService with a Technical User ID. However they aren't posted automatically, instead, they have status "Ready for Posting".
In the Payload response, you get the following message: Invoice forwarded to accountant (XYZ (ABC)) for posting. (XYZ is the User ID and ABC is the User's name).
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Invoicing work center.
- Go to Invoices and Credit Memos view.
- Search for OPQ (OPQ is the Invoice's ID).
- Click in Edit button.
- Click in View All button.
- Navigate to Exceptions tab.
There is the error Message: "Party of role responsible employee missing".
or
- Go to Supplier Invoicing work center.
- Go to Invoices and Credit Memos view.
- Show: All Invoices and Credit Memos.
- Search for OPQ.
The invoice's status is 'Ready for Posting', when it was expected 'Posted' instead.
Cause
There are two possible causes for this scenario.
Cause A: Business user is not maintained in the Employee Work Distribution. Hence the user cannot post the Invoices.
Cause B: The Entry method of the invoice is 'External application', 'External ERS invoice' or 'B2B message'. It means that the Invoice was created by a technical user (non-business user).
Resolution
Resolution for Cause A:
Add the user in the Employee Work Distribution by following the steps below:
How to maintain a default employee responsible in the Employee Work Distribution rules for Supplier Invoices:
- Go to Application and user Management work center.
- Go to Task Distribution view.
- Go to Employee Work Distribution subview.
- Select the Work Category 'Employee responsible for Supplier Invoices'.
- Populate an employee in this rule based on invoicing unit (where Invoicing unit is the Bill-To maintained in the invoice).
Once done, the future invoices will go to this user and then they will have to post it manually.
Resolution for Cause B:
Execute the webservice with a Business User. Then the invoices will be posted automatically.
For already existing invoices, they have to be manually posted. Those changes only apply for future created invoices.
See Also
KBA: 2831586 - ERS Invoice Not Posted Due to Error Message: "Party of role responsible employee missing"
Keywords
External application, External ERS invoice, B2B message, technical user, Supplier Invoice, Ready For Posting , KBA , AP-PRP , Purchase Request Processing , AP-SIP-SIV , Supplier Invoice , How To