Symptom
Black colour banner on top of Employee Portal Password panel
Environment
SAP SuccessFactors Onboarding 1.0 - All Versions
Reproducing the Issue
1. Email is triggered to Candidate to access Employee portal
2. Candidate clicks on Link provided in mail
3. Candidate is redirected to Employee Portal Password panel to Set password
Banner colour of this page is Black. See below:
Cause
This page is using Onboarding Standalone instance's theme.
This is not recommended way of accessing Onboarding however , this page still uses old layout for banner.
Resolution
This is current limitation and cannot be customized currently.
Header logo (displaying with this banner) can be updated from SuperAdmin => account page.
Keywords
Password panel, set password page, Banner colour, Employee Portal, portal, layout, theme , KBA , LOD-SF-OBD-EP , Portal , LOD-SF-OBD , Onboarding , Problem