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2369623 - Ticket Type Defaults to Employee Support Ticket While Creating New Tickets in Service Work Center.


Ticket Type defaults to Employee Support Ticket, even if we have defined the Document Types in Tickets for Customer Support and Tickets for Employee Support. You are not able to see any other drop-down options except Employee Support Ticket.



SAP Cloud for Customer/Service


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions


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