Symptom
The connection of the Introscope EM (Introscope Enterprise Manager either MoM or Collector) fails in the Solution Manager System with:
"Offline - The EM Connection cannot be established (caused by :java.sql.SQLException: Failed to establish connection to Isengard Server. Caught Exception com.wily.isengard.message.MessageUndeliverableException_)"
The defaultTrace.trc of the JAVA server node where the Introscope EM connects to shows the error:
"
#1.5�#005056A24AB2008F0000BD26000031B400053CDA4AE2ADF3#1474283140459#com.sap.smd.introscope.em.jdbc.EmJdbcGateway##com.sap.smd.introscope.em.jdbc.EmJdbcGateway####949FBEAC77EB11E69CF40000060871EE#949fbeac77eb11e69cf40000060871ee-0#949fbeac77eb11e69cf40000060871ee#Thread[ExRun:EMStatusRefresher_1,5,EMStatusRefresher:ExecTG]##0#0#Error##Java###[EMInfo.test ()] Error accessing to Enterprise Manager: [version=(0) last error: java.sql.SQLException: Failed to establish connection to Isengard Server. Caught Exception com.wily.isengard.message.MessageUndeliverableException initial=false online=falseEmConfig[label=<EM_HOST>@6001, host=<EM_HOST>, port=6001, uihost=<EM_HOST>, user=Guest, httpPort=8081, httpProtocol=http, defaultDashboard=***Navigation 1***, ...]]
[EXCEPTION]
{0}#1#java.sql.SQLException: Failed to establish connection to Isengard Server. Caught Exception com.wily.isengard.message.MessageUndeliverableException
at com.wily.introscope.jdbc.IntroscopeConnection.open(IntroscopeConnection.java:206)
at com.wily.introscope.jdbc.IntroscopeConnection.<init>(IntroscopeConnection.java:55)
at com.wily.introscope.jdbc.IntroscopeDriver.connect(IntroscopeDriver.java:90)
at java.sql.DriverManager.getConnection(DriverManager.java:512)
at java.sql.DriverManager.getConnection(DriverManager.java:171)
at com.sap.smd.introscope.em.jdbc.EmJdbcGateway.newConnection(EmJdbcGateway.java:100)
at com.sap.smd.introscope.em.jdbc.EmJdbcGateway.getConnection(EmJdbcGateway.java:176)
at com.sap.smd.introscope.em.jdbc.EmJdbcGateway.test(EmJdbcGateway.java:269)
at com.sap.sup.admin.wily.jdbc.EMInfo.test(EMInfo.java:392)
at com.sap.sup.admin.setup.methods.GetEMDescriptionWSMethod.getEMStatus(GetEMDescriptionWSMethod.java:239)
at com.sap.sup.admin.setup.methods.GetEMDescriptionWSMethod.calculateStatusForEMID(GetEMDescriptionWSMethod.java:175)
at com.sap.sup.admin.setup.util.EMStatusCacheRunner.run(EMStatusCacheRunner.java:114)
at com.sap.smd.server.exec.TaskRunner.run(TaskRunner.java:46)
at com.sap.smd.server.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:785)
at java.lang.Thread.run(Thread.java:713)"
Read more...
Environment
Solution Manager 7.1
Product
Keywords
Offline - The EM Connection cannot be established, (caused by :java.sql.SQLException: Failed to establish connection to Isengard Server), Failed to establish connection to Isengard Server, Caught Exception com.wily.isengard.message.MessageUndeliverableException, java.sql.SQLException: Failed to establish connection to Isengard Server , KBA , SV-SMG-DIA-WLY-EMS , Enterprise Manager Setup , XX-PART-WILY , Introscope by CA Technologies , Problem
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