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2370215 - User account already exists in SAP Cloud Connector during setup


  • Error Message: "User account already exists" during setup of SAP Cloud Connector
  • After trying to log into the SAP Cloud Connector for the second or more time and re-entering the same user name as the first time when one tried to log into SAP Cloud Connector launchpad. 
    • This is after one has had to go back and re-configure the HTTP or HTTPS Proxy.
  • Note:  If one does not configure their HTTP or HTTPS proxy properly for the second (or more login) and uses the same login, one will not get a "Could not Connect Proxy configuration" error message.  The "User account already exists" error message will be displayed instead.



  • SAP Cloud Connector
  • During the installation and configuration of Fiori Launchpad.


SAP Connectivity service 2.0 ; cloud connector 1.0 for SAP HANA Cloud Platform


SAP Cloud Connector, Incorrect HTTP / HTTPS Proxy configuration , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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