SAP Knowledge Base Article - Public

2370708 - The Feature Import from Contact Relationships is not Visible in the Opportunity Buying Center Tab

Symptom

The feature Import from Contact Relationships is not visible in the Opportunity Buying Center Tab.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales Work Center.
  2. Select the Opportunity View.
  3. Open Opportunity ABC (ABC represents the opportunity ID).
  4. Go to the Buying Center tab.
  5. The Contact Relationships option is not visible.

Cause

 The relevant scoping was not set.

Resolution

The action Import from Contact Relationships is only visible in the Opportunity Buying Center in the following circumstances:


1.The scoping question Do you want to enable buying center based on business partner relationships? is in scope.

Steps in the System Scope:

Sales -> Account and Activity Management -> Account Management


2.The Opportunity Buying Center has no existing relationships.

Keywords

KBA , SRD-CC-FED , Feeds , LOD-CRM-OPP , Opportunity Management , LOD-CRM-BF-BUY , Buying Center , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions