Symptom
The feature Import from Contact Relationships is not visible in the Opportunity Buying Center Tab.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Sales Work Center.
- Select the Opportunity View.
- Open Opportunity ABC (ABC represents the opportunity ID).
- Go to the Buying Center tab.
- The Contact Relationships option is not visible.
Cause
The relevant scoping was not set.
Resolution
The action Import from Contact Relationships is only visible in the Opportunity Buying Center in the following circumstances:
1.The scoping question Do you want to enable buying center based on business partner relationships? is in scope.
Steps in the System Scope:
Sales -> Account and Activity Management -> Account Management
2.The Opportunity Buying Center has no existing relationships.
Keywords
KBA , SRD-CC-FED , Feeds , LOD-CRM-OPP , Opportunity Management , LOD-CRM-BF-BUY , Buying Center , How To