2371247 - How to make fields visible, required or remove them, in "Add New Item" window

Some fields are not visibly available in the "Add New Item" window.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Learning

1. Access Learning Admin side >
2. Learning Activities >
3. Items >
4. Click "Add New" >
5. Note that there are some fields missing and other set as required.
   
   For example, in the screenshot below, we cannot see the field "Title" and the field "Description" is required to create the item:
   
   

Some of the fields are not marked to be displayed, or required in the Entity Configuration menu.

1. Access Learning Admin side >
2. System Administration >
3. Entity Configuration >
4. Select Entity Item >
5. Look for the field that you would like change. In this example: "Title" and "Description" >
6. Note the Columns "Required" and "Display", and select the fields that suits your needs. In this example, "Title" is set to be displayed and required, while "Description" was made not required.
   
   
   
   
7. Now when you go back to the "Add New Item" window, you should be able to see the changed fields:
    
   
   
   

Note 1: The process to make Item custom fields visible and required is the same as the above.

Note 2: Fields not listed in the Entity Configuration menu cannot be edited in any sort of way (displayed, removed, or make required).

• Entity Configuration
• 3275166 - "User" entity configuration > "User Source System" field enabled, but not visible
• 2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud]

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