SAP Knowledge Base Article - Preview

2371277 - Crystal Reports crashes on File Open or Save dialog

Symptom

  • Crystal Reports has stopped working
  • Faulting application name: crw32.exe, version: 14.2.2.1975, time stamp: 0x56d4d04a
  • Faulting module name: ntdll.dll, version: 10.0.14393.103, time stamp: 0x57b7e09e


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Environment

  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016

Product

SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016

Keywords

closed, crashed, stopped, collapsed , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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