Symptom
Goal Plan state is not changed as expected when the form is auto-routed to Completed step on due date.
Environment
- SAP SuccessFactors Performance Management
- SAP SuccessFactors Goal Management
Reproducing the Issue
- Configure the form with obj-plan-state-change to-complete-state="true"
- Set the route map to route the form to Completed step automatically on due date
When the form is auto-routed to Completed step on due date, the goal status is not changed as per the configuration.
Cause
The form does not have a Signature Step.
Resolution
If the form does not have a Signature Step, it is an expected behavior that the goal state will not change change automatically when the form is auto-routed on due date from modify step to completed step directly.
In order to resolve this issue you may add a Signature Step before Completed Step.
Keywords
SuccessFactors, SF, Goal Plan, goal status, goal state, status, state, auto-routed, route, routed, automatically, auto-route, due date, signature, completed, step, manager, PMU-3537 , KBA , csg_q , LOD-SF-GM-TMP , Template Management , Problem