SAP Knowledge Base Article - Public

2371774 - Created by Field in the Sales Order OWL does not Display any Value


For some sales orders the field Created by is empty in the sales order OWL (Object Work List).


SAP Business ByDesign

SAP Cloud for Customer

Reproducing the Issue

  1. Navigate to Sales Orders Work Center.
  2. Go to Sales Orders Work Center View.
  3. You notice that in the OWL (Object Work List) for some Sales Orders the Created by field does not display any user.


The respective sales orders were created by a technical user e.g. via an interface from a third party system. Due to technical and performance related reasons it is not possible to display technical users in the Created by field in the sales orders OWL.


This is a system limitation.

See Also

3048255 - Individual Customers Created By Field has No Data.


Created By; Created; By; Technical User; Sales Order; Sales; Order; C4C; BYD; , KBA , AP-SLO-SO , Sales Order , LOD-LE-CQP-CO , Lean Sales Orders , How To


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