Symptom
For some sales orders the field Created by is empty in the sales order OWL (Object Work List).
Environment
SAP Business ByDesign
SAP Cloud for Customer
Reproducing the Issue
- Navigate to Sales Orders Work Center.
- Go to Sales Orders Work Center View.
- You notice that in the OWL (Object Work List) for some Sales Orders the Created by field does not display any user.
Cause
The respective sales orders were created by a technical user e.g. via an interface from a third party system. Due to technical and performance related reasons it is not possible to display technical users in the Created by field in the sales orders OWL.
Resolution
This is a system limitation.
See Also
3048255 - Individual Customers Created By Field has No Data.
Keywords
Created By; Created; By; Technical User; Sales Order; Sales; Order; C4C; BYD; , KBA , AP-SLO-SO , Sales Order , LOD-LE-CQP-CO , Lean Sales Orders , How To