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2371780 - BISupportTool64.exe detected by virus scanner and BI Platform Support Tool client will not launch


  • As of September 27, 2016 virus scanners may erroneously detect the file BISupportTool64.exe as virus Artemis!B109E1F00400 and quarantine the executable
  • As a result of this false positive detection and quarantine, the BI Platform Support Tool 2.0 client will not start successfully



BI Platform Support Tool 2.0 Patch 5 (build Sept 6, 2016 and older)


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