Symptom
- Issues promoting Crystal Reports (CR 2013) with object security in a BI 4.1 SP7.x on unix/RHEL landscape.
- After choosing the objects (Crystal Reports CR) and dependencies (BusinessViews BV), and choosing to promote with security and picking object security, the promote step fails with a HTTP 404 Error as shown below -
- Based on the fiddler traces, you will see that this HTTP 404 is actually possibly a HTTP 500 error coming from the backend.
- The end to end trace and found that the issue seems to be logged in CMC logs as follows -
CMS HOSTNAME:6400 could not be persisted because Could not open the file /FRSlocation/input/a_111/222/000/1234/lcm.cms.list-guid[xxxxx-yyyy-xxxxx-yyyy-zzzzzzzz].properties.
com.crystaldecisions.sdk.exception.SDKServerException: Could not open the file /FRSlocation/input/a_111/222/000/1234/lcm.cms.list-guid[xxxxx-yyyy-xxxxx-yyyy-zzzzzzzz].properties.
cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
detail:Could not open the file /FRSlocation/input/a_111/222/000/1234/lcm.cms.list-guid[xxxxx-yyyy-xxxxx-yyyy-zzzzzzzz].properties.The server supplied the following details: OCA_Abuse exception 6402 at [osca_fs_impl.cpp : 431] 46405 {/FRSlocation/input/a_111/222/000/1234/lcm.cms.list-guid[xxxxx-yyyy-xxxxx-yyyy-zzzzzzzz].properties}
at com.crystaldecisions.sdk.exception.SDKServerException.map(SDKServerException.java:99)
at com.crystaldecisions.sdk.exception.SDKException.map(SDKException.java:124)
at com.crystaldecisions.sdk.occa.filerepository.internal.FileRepositoryObject.download(FileRepositoryObject.java:252)
at com.crystaldecisions.sdk.occa.infostore.internal.RemoteFile.download_aroundBody4(RemoteFile.java:143)
at com.crystaldecisions.sdk.occa.infostore.internal.RemoteFile.download(RemoteFile.java:1)
at com.businessobjects.lcm.core.CMSLocal.getPropertiesFromFile(CMSLocal.java:967)
at com.businessobjects.lcm.core.CMSManager.getPersistedCMSList(CMSManager.java:167)
at com.businessobjects.lcm.core.CMSManager.persistCMS(CMSManager.java:156)
... - However upon checking the Promotion management (LCM) system, this FRS_location was not the current location on the (unix) servers. The File repository server (FRS) properties show that Filestore is currently pointed to a different FRS location.
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Environment
SAP BI 4.1 SP7 with Patches
RedHat Linux (RHEL) 6.6 (possible on all Supported operating systems)
Tomcat 7
Product
Keywords
4.1, 4.2, LCM, promote, object security, http, 404, 500, crystal reports, business views , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem
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