SAP Knowledge Base Article - Public

2372076 - Error in Configure People Profile after selecting template

Symptom

When trying to configure People Profile for the first time you receive an error after selecting a template

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. After implementing People Profile go to Admin Center > Configure People Profile
  2. You are prompted with the option to select either 'No Template' or 'Standard Template'
  3. After selecting 'Standard Template' you receive the following error message

    Application Error.PNG

Cause

User does not have the correct permission to import the template

Resolution

Go to Manage Permission Roles and give the user the permission "Import Permission on Metadata Framework" which can be found in the "Metadata Framework" category

Keywords

Application Error, Configure People Profile, Error Implementing People Profile , KBA , LOD-SF-EP-CPP , Configure People Profile , Problem

Product

SAP SuccessFactors HCM suite all versions