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2372214 - Suppliers with Balance = 0.00 XXX are not included in Balance Confirmation Run

Symptom

A Balance Confirmation Run for Suppliers has been executed whose Balance is 0.00 XXX (where XXX is the currency in use).

Once the run is completed and the Logs are opened, it's noticed that no Balance Confirmation has been created for them by going to the General tab: "No balance confirmation created".

By navigating to the Results tab, messages displayed are as such:

"No accounts have open items for the specified key date"
"Selection criteria for the account do not match or no account found"

It's noticed as well that for other Balance Confirmation Runs, some Suppliers whose Balance is also 0.00 XXX had a Balance Confirmation created.

Remark: the same logic applies to customer accounts and Balance Confirmation Run for Receivables.


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

Balance Confirmation Run; Payables, Receivables; Account Balance , KBA , SRD-FIN-ACP , Payables , How To

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