SAP Knowledge Base Article - Public

2372468 - How to Check if the Performance Form has a 4000 Character Limit


Is it possible to check if a Performance Form has a 4000 character limit?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Performance Management


By default users can exceed the 4000 character limit in all text fields in the Performance Management v12 Acceleration form except in the following scenarios:

PLEASE NOTE: Comment field can contain more than 4000 charaters without limit if configured so (though reporting will truncate and only report 4000 at maximum), but it would not be possible to configure a max-limit above 4000. For ex. configuring a character limit of 5000 is not supported.

  1. Check the XML in the Meta Section of the form and look for 'meta-enforce-rte-limit' and/or meta-enforce-plain-text-length-limit.
  2. Check the PM template xml via Admin Center > Form Template Settings > select your template > at the upper right click Download Form Template:

rte xml1.PNG

    1. If this was set to 'TRUE' there will be a 4000 character limit in all of the form's comment boxes.


    1. Comment fields can contain more than 4000 characters, however, is not possible to determine a maximum value greater than 4000 character limit. 

  1. Check if Stack Ranker was enabled in the form:
    • In Admin Center, go to Performance Management Feature Settings > see if Stack Ranker for Performance Management is enabled
      1. If Yes then, In Admin Center, go to Manage Templates > [select your PM template] > General Settings > Allow managers to stack rank employees on competency sections.
        • If this PM Form Template setting is enabled, it means Stack Ranker was enabled and there will be a 4000 character limit in the Competency Section's comment boxes.
      2. If No and still the 4000 character limit is being applied on the PM form's Competency Section, then follow the below procedure
        • Go to Performance Management Feature Settings > enable Stack Ranker for Performance Management
        • Go to Manage Templates > [select your PM template] > General Settings > deselect Allow managers to stack rank employees on competency sections.
        • This will now turn off the default limit of 4000 characters applied to a Competency Section's comments field.
  1. Below is an example of the notification message, once you save or route the form to next step:

stackranker me.PNG

Note: It is not possible to remove the 4000 character limit in the competency section while team rater is enabled. To remove the character limit in the competency section, team rater has to be disabled.

See Also

  • KB article 2250186 - SCR Form: XML Software Change Requests for PM / 360 Reviews Performance Processes / Templates
  • KB article 2076500 - Character Limit for Comment Fields and Custom Text Area Fields


sf, success factors, PMGM, PM, stack ranker, meta-enforce-rte-limit, meta-enforce-plain-text-length-limit, limitation, count, PMU-1143 , KBA , LOD-SF-PM-FRM , Forms & Templates , How To


SAP SuccessFactors Performance & Goals all versions