Symptom
User cannot add multiple attachments to a Notification that is accessed directly from an Item.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Access Learning Administration >
- Go to Learning Activities > Items and search for an item >
- Go to the Email Notifications tab >
- On one of the sections that allows attachments, add a new attachment and click on Apply Changes >
- After the first attachment is added, add another and click on Apply Changes >
- The first attachment is overwritten.
Resolution
This is currently standard system behaviour. Only one attachment can be added per notification.
If more than one document needs to be added to a notification as an attachment, as a workaround, you can add them in a Zip file and attach the Zip file to the Notification.
See Also
Keywords
learning, lms, successfactors, item, notification, class, attachment, multiple attachments, overwritten , KBA , LOD-SF-LMS-NOT , Notifications , Problem
Product
SAP SuccessFactors Learning all versions
SAP Knowledge Base Article - Public