2373009 - How to create ITSM template users

How to create IT Service Management template users like

• Key user,
• Processor,
• Dispatcher, 
• Administrator

in Solution Manager system.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP Solution Manager 7.1 SP05 and above
• SAP Solution Manager 7.2 

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