SAP Knowledge Base Article - Preview

2373042 - SAML authentication on HCPms not working leading to a second authentication challange

Symptom

  • Device registration is attempted in HCPms and the client is seeing a second logon popup.  The popup represents a second authentication challenge.
  • The HCPms log shows this error:
    Failed to process SAML messagecom.sap.security.saml2.sp.sso.exception.BadCredentialsException: The issuer of the received SAML2Response is not a trusted Identity Provider. There is no configuration for IdP 'http://xxxxxx/adfs/services/trust'

 


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Environment

HCPms

Product

SAP Mobile Services 1.0, Neo environment

Keywords

HCPms SAML authentication challenge IdP , KBA , MOB-CLD-SEC , CP mobile service for dev & ops security , Problem

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