2373053 - How to create CHARM template users

• How to create Change Request Management template users like Developer, Tester, Change Manager, Requester, Administrator, IT Operator, and Release Manager users in Solution Manager system?
• What are the possible actions and responsibilities for ChaRM Users like Developer, Tester, Change Manager, Requester, Administrator, IT Operator, and Release Manager users in Solution Manager system?

• SAP Solution Manager 7.1 (SP05 and above)
• SAP Solution Manager 7.2

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