2373852 - The Supplier Invoice Exception not Automatically Forwarded to Recipient for clarification.

The Supplier Invoice exception of type Missing Receipt or Return is not automatically forwarded to the recipient.

SAP Business ByDesign

1. Go to the Supplier Invoicing work center
2. Go to the Invoices and Credit Memos view
3. Search for the Supplier Invoice XYZ, select it and choose the Edit button
4. Edit as required and click on Post
5. Exception will not allow the document to Post
6. Navigate to Exceptions tab
7. Under exception status you can see the exception status is shows as To Be Processed not as Forwarded

If the goods and services receipt or goods return is not available, the system raises an exception of type Missing Receipt or Return, if there are automatic rules configured, as soon as you choose the post button the exception automatically forward to the goods recipient or the person who returned the goods for clarification and the status of the exception will shows as Forwarded.

However in the Exceptions rule in Business Configuration says Automatic Forwarding to Recipient but in the supplier invoice the recipient was missing hence the auto forward functionality was not working.

1. Go to the Supplier Invoicing work center
2. Go to the Invoices and Credit Memos view
3. Search for the invoice XYZ, select it and choose the Edit button
4. Edit the invoice and navigate to Items tab
5. Maintain the Parties and Locations for each item
6. Go to Organizational Data section and maintain the Recipient
7. Post the Invoice

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