Symptom
- The workflow initiator must approve the request despite being the first approver instead of being skipped.
- Example: the Secondary Manager of an employee initiates a workflow wherein:
- Approval Type is "Role"
- Approval Role is "Secondary Manager". - Despite being the initiator and the first approver, the request appears in the To-Do tile of the Second Manager.
Environment
- SAP SuccessFactors HXM Suite
- SAP SuccessFactors Employee Central
Resolution
- The first approver of a workflow will be skipped only in specfic circumstances;
- Skipping will not take place when the redundant approver has been delegated;
- For full details on the workflow skip logic, replacement please review the following page in the handbook: Employee Central Workflows: Implementation and Administration - Approver Removal, Skip, and Replacement
See Also
Keywords
Workflow behavior, Workflow Behaviour, Initaitor not skipped, initiator must approve, workflow approver step not skipped, workflow, approver, step, skipped, not skipped, delegation, delegated, approver type, manager, hr manager, role , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , How To
Product
SAP SuccessFactors HCM Suite all versions