2374764 - Document Cannot be Reversed and Reposted Because of Tax Item

You are trying to reverse and repost the Migrated Customer Invoice from the Source Documents in the General Ledger work center but you get the error message:

'Document Cannot be Reversed and Reposted Because of Tax Item'

SAP Business ByDesign.

1. Go to General Ledger work center.
2. Go to Source Documents subview.
3. And search for your Source Document ID of the Customer Invoice.
4. Click Actions tab and select View Business Transaction.
5. Click button Reverse and Repost.
6. Error is thrown:

'Document Cannot be Reversed and Reposted Because of Tax Item'

The reason why reposting for Migrated items is not allowed is because some Tax-related Data Migration is not supported. Due to this, when the reposting of an open item happens it may not happen consistently and later you may run into issues.

You can only Reverse a migrated Customer Invoice. Reverse and Repost is not allowed.

In case Reverse is also not an option for you, you may consider the below approach:

1. Go to Receivables work center and choose the Customers view.
2. Select the Customer Accounts subview.
3. Choose Customer XYZ (XYZ represents the Account ID), and then select View.
4. Click View and Monitor > Trade Receivables view and you will see on top New Charge/Credit option.

A New Charge/Credit item may be created in the account where the items have been wrongly posted. This New Charge/Credit item can be cleared with the erroneous items through Clear Manually. You may maintain a Description in the New Charge/Credit item that can indicate what it was created for.

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