2374913 - Manage Users:"Invalid Entry! Enter a valid email id. "

Possible causes and steps to correct the issue can be found in this article.

When trying change the Employee information, using the Admin Center -> Manage Users

The system return a message " Invalid Entry! Enter a valid email id. "

 

1. The email id is in fact not valid. 

Make sure the address is following the convention. Sample: name@company.com

or

2.  Misconfiguration

Max lenght of email field was not configured in the system data model.

Possible resolutions based on your configurations are:

1. Make sure the address is following the convention. Sample: name@company.com
2. Max length of email field was not configured in the system data model. 

If you are sure about that the Email-id is valid, please contact your partner or support team to verify.

If you would like to turn off the email validation, please follow these steps:

1. Log into the Learning system as an Administrator
2. Navigate to System Admin>Configuration>System Configuration>LMS_ADMIN
3. Change the following configuration value from 'true' to 'false', thus:

# When emailValidationEnabled is set to true, the class in emailValidationClassName is called to validate e-mail syntax.
# When a user types in an e-mail address, the system checks for @ symbols and periods (.) for correct e-mail syntax. Default: true.
emailValidationEnabled=true

WARNING: This is a global setting, if the emailValidationEnabled property is set to false, Learning will not validate the syntax of any addresses entered in fields where administrators or users can enter e-mail addresses.  Double check all email addresses entered are in a valid format to ensure messages are received successfully.

invalid email id, user, profile , connector , KBA , LOD-SF-PLT-USR , User Management , Problem

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