SAP Knowledge Base Article - Preview

2375368 - How to find correct Support Component for Fiori apps

Symptom

  • You want to create an case with SAP Product Support for a Fiori application but are unsure which component to enter on the case.
  • This guide shows how to find the correct Support Component to log your case.


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Environment

  • If the issue in your case is regarding the front-end of Fiori itself (display), please log the case under CA-FLP-FE-COR
  • If the issue in your case is regarding the back-end of Fiori itself (functionality), please log the case under CA-FLP-ABA
  • If the issue is regarding the Fiori Launchpad Designer, please log the case under CA-FE-FLP-DT
  • If your case is specific to a particular app on Fiori (eg. My Inbox, My Timesheet, etc.), please see the steps below

Product

SAP Fiori all versions

Keywords

Fiori, Support Component, components, Apps Library app, fiori 1.0, 2.0, case, chat, FAL, application component , KBA , CA-FE-FLP-EU , Please use CA-FLP-FE-UI , CA-FE-FAL , SAP Fiori apps reference library , How To

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