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2376015 - Unable to retrieve the data source configuration after upgrading BI


  • Scheduled jobs based on universe(.unx) data sources are failing intermittently
  • Error: Unable to retrieve data source configuration
  • Users can go in and sometimes do a 'Run Now' and receive Success, or multiple Run Now's with eventual Success
  • See attached error screenshot


"Unable to retrieve the data source configuration: java.lang.NullPointerException: while trying to invoke the method com.crystaldecisions.enterprise.ocaframework.IProxyHandler.invoke(java.lang.reflect.Method, java.lang.Object[], java.util.Map) of a null object loaded from field or an object loaded from local variable 'this'(Error: INF )"



  • SAP BusinessObjects Business Intelligence Platform (BI) 4.1 Service Pack (SP) 07
  • Windows Server 2008 distributed


SAP BusinessObjects Business Intelligence platform 4.1


BI, SP7, 4.1, retrieve, the datasource configuration, Java.lang.NullPointerException, java.lang.reflect.Method,  , KBA , BI-RA-WBI , Web Intelligence , Problem

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