SAP Knowledge Base Article - Public

2376238 - FAQ - Chargeback - Purchasing Option change order

Symptom

Customer would like to change the default Chargeback -> Purchasing Option to Debit instead of No Charge.

Environment

SAP SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Go to Learning
  2. Select an item
  3. Click More ->
  4. Select ChargeBack
  5. Review dropdown menu: Purchasing option

chargeback purchase option.png

Resolution

This is a hard coded dropdown menu and the default option cannot be changed. This is the expected behavior at the moment. An enhancement request would need to be submitted to Product Management in order for this be reviewed.

Keywords

Change order, Purchasing Option, chargeback, item , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , How To

Product

SAP SuccessFactors Learning all versions