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2376378 - Error 'Web Service ping failed (RC=401). Service Ping ERROR: Unauthorized' in SOAMANAGER when using Boomi


  1. Execute the transaction SOAMANAGER in the Employee Central Payroll System.
  2. Navigate to 'Web Service Configuration' -> CO_PAOCF_EC_EMPLOYEE_MASTER_DA
  3. Click on 'Ping Web Service' Button and you get below error message-


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • Boomi
  • ERP On-Premise


SAP SuccessFactors HCM suite all versions


RC=401, Boomi, SOAMANAGER, error, unauthorized , KBA , LOD-SF-INT-BOM , Standard SF to 3rd Party Boomi Content , LOD-SF-INT-WS , SAP Web Services for SuccessFactors Integration , Problem

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