SAP Knowledge Base Article - Public

2376391 - Learning plan item shows Enrolled/Not Available or Not Available


Users that are enrolled for an item see on their Learning plan as "Enrolled/Not Available" or "Not Available" status.


SAP SuccessFactors Learning


  1. Not Available
    Online Content is set to 'Not Available for Launch'

  2. Enrolled/Not Available
    1. If Scheduled Offering registrants are greater than the  maximum number of registrants
      Example: Class has a maximum number of 20 registrants but the registrants in the SO is 30.
    2. Class is part of a Blended Item (online with instructor-led) where item agenda is set, but Online Content not available.


  • [Cause 1 or 2b] If using Blended Item for the class, set the Item > Online Content > Settings (gears icon) of "Content is available for launch (available for users)" to ON; otherwise set classification to Instructor-led only.
  • [Cause 2a] Either reduce the registered users (add some to WAITLIST) or increase the number of maximum registered users. 


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