2377308 - No values in Drop Down List for Payment Terms in Invoice Request or a Down Payment Invoice Request

You are not able to select the Payment Terms from the drop down list in an Invoice Request or a Down Payment Invoice Request.

SAP Business ByDesign

We will use the example of a Down Payment Invoice Request:

1. Go to the Customer Invoicing work center.
2. Select the Invoice Requests view.
3. Open the down payment invoice request ABC via the Edit button (ABC represents the ID of the down payment invoice request).
4. In the Payment Terms field click on the value help

The system displays the following: No items found

The instance of the cash discount terms is created when an invoice request is created. Since the instance is created the required code values are retrieved and displayed in the User Interface (UI).
In the case of Down Payment Invoice Request ABC, the value maintained in the Payment Terms was deleted and this change was saved in the invoice request. Due to this instance is deleted, when trying to edit the invoice request no values are displayed in the drop down list for the Payment Terms.

To overcome this issue, a payment term, such as 30 days net, must be entered manually in the Payment Terms field and afterwards the Enter key on the keyboard must be pressed. This will create an instance of the required cash discount terms in the system thereby retrieving the code values. When clicking on the drop down again it will be possible to see that the Payment Terms are now displayed.

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