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2377665 - REX 3.3.16 crashes when creating a new visit

Symptom

  • SAP Retail Execution (REX) Application crasheswhen creating a new visit after not finding a "Reject Reason" and "Activities".
  • SAP Retail Execution (REX) crashes if a customer is selected and tapping on the "Create" button
  • Crash log shows the following entry:

    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Exception Note:  EXC_CORPSE_NOTIFY
    Triggered by Thread:  0

    Application Specific Information:
    abort() called

    Filtered syslog:
    None found

    Last Exception Backtrace:
    (0x1830e81c0 0x181b2055c 0x10014a6bc 0x188fb6440 0x1891b8864 0x1891bc074 0x1891ade28 0x188f1cb80 0x1830957dc 0x18309340c 0x18309389c 0x182fc2048 0x184a45198 0x188f95628 0x188f90360 0x10014bca0 0x181fa45b8)

    Thread 0 name:  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:
    0   libsystem_kernel.dylib            0x00000001820b6014 0x182097000 + 126996
    1   libsystem_pthread.dylib           0x000000018217d460 0x182178000 + 21600
    2   libsystem_c.dylib                 0x000000018202a3f4 0x181fc7000 + 406516
    3   libc++abi.dylib                   0x0000000181af52d4 0x181af4000 + 4820
    4   libc++abi.dylib                   0x0000000181b12cc0 0x181af4000 + 126144
    5   libobjc.A.dylib                   0x0000000181b20844 0x181b18000 + 34884
    6   libc++abi.dylib                   0x0000000181b0f66c 0x181af4000 + 112236
    7   libc++abi.dylib                   0x0000000181b0f234 0x181af4000 + 111156
    8   libobjc.A.dylib                   0x0000000181b2071c 0x181b18000 + 34588
    9   CoreFoundation                    0x0000000182fc20bc 0x182fb9000 + 37052
    10  GraphicsServices                  0x0000000184a45198 0x184a39000 + 49560
    11  UIKit                             0x0000000188f95628 0x188f1a000 + 505384
    12  UIKit                             0x0000000188f90360 0x188f1a000 + 484192
    13  SAPRetailEx                       0x000000010014bca0 0x100004000 + 1342624
    14  libdyld.dylib                     0x0000000181fa45b8 0x181fa0000 + 1784


Read more...

Environment

  • SAP Retail Execution 3.3.16
  • iOS 10.0.2

Product

SAP Mobile Platform 2.3

Keywords

rex 3.3.16 apple store iphone ios 10 dsym log sigabort , KBA , MOB-APP-REX , SAP Mobile Retail Execution , Problem

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