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2377937 - "Cannot create application loader for application" Error when accessing login page

Symptom

The following error message is generated after user attempts to load login page on a netweaver instance of either FS-PRO or FS-QUO.

 Web application [csiroot] cannot be started. The error is: com.sap.engine.services.deploy.exceptions.ServerDeploymentException: Cannot create application loader for application [sap.com/FS-PRO.ear]. at com.sap.engine.services.deploy.server.utils.LoadContextUtils.createSharedApplicationLoader(LoadContextUtils.java:182) at com.sap.engine.services.deploy.server.DeployServiceImpl.bindLoader(DeployServiceImpl.java:1628) at com.sap.engine.services.deploy.server.application.StartTransaction.prepareCommon(StartTransaction.java:368) at com.sap.engine.services.deploy.server.application.StartTransaction.prepare(StartTransaction.java:324) at com.sap.engine.services.deploy.server.application.ApplicationTransaction.makeAllPhasesOnOneServer(ApplicationTransaction.java:430) at com.sap.engine.services.deploy.server.application.ParallelAdapter.makeAllPhases(ParallelAdapter.java:486) at com.sap.engine.services.deploy.server.application.StartTransaction.makeAllPhases(StartTransaction.java:700) at com.sap.engine.services.deploy.server.DeployServiceImpl.makeGlobalTransaction(DeployServiceImpl.java:1975) at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationAndWait(DeployServiceImpl.java:2635) at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationOnInstanceWait(DeployServiceImpl.java:2887) at com.sap.engine.services.deploy.server.DeployCommunicatorImpl.lazyStartApplicationAndWait(DeployCommunicatorImpl.java:712) at com.sap.engine.services.servlets_jsp.server.deploy.impl.ApplicationManager.start(ApplicationManager.java:174) at com.sap.engine.services.servlets_jsp.server.deploy.impl.ApplicationManager.analyseAppStatusMode(ApplicationManager.java:287) at com.sap.engine.services.servlets_jsp.server.DeployContext.startLazyApplication(DeployContext.java:391) at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:165) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81) at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60) at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)


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Environment

SAP Product and Quotation Management for Insurance

Product

SAP Product and Quotation Management for Insurance 2.0 ; SAP Product and Quotation Management for Insurance 3.0

Keywords

KBA , FS-PRO , Product Management Insurance , Problem

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