Symptom
Performance Form is not displaying Achievements from Continuous Performance Management.
Environment
- SAP SuccessFactors Performance Management
- SAP SuccessFactors Continuous Performance Management
Reproducing the Issue
- Create an achievement via Continuous Performance Management (legacy version) or Mark an activity as achievement (latest CPM version).
- Link the achievement to CPM Activity with Goal or Development Goals.
- Launch the Performance Management form.
- Achievements are not visible on the PM form.
Cause
Visibility of the inputs in the Achievements Tab via Performance Management form depends on the following:
- Achievement date on the Continuous Performance Management module and the date range of the Performance Management form.
- Achievement must be linked to an Activity that's linked to a Goal Plan / Development Plan.
- Achievement must be linked to Goal Plan / Development Plan.
Resolution
Ensure that the Achievement Date is within the Start Date and End Date of the form. The Achievement must also be linked to the default goal plan.
Below are some examples:
- Achievement is linked to an Activity.
- Activity is linked to a Goal Plan.
- PM form Start date = January 1, 2020 and End date = December 31, 2020.
- Achievement Date on CPM module = October 14, 2020
Output: Achievement will display on the Performance Management form.
- Achievement Date on CPM module = December 8, 2019
Output: Achievement will NOT be displayed on the Performance Management form.
- Achievement Date on CPM module = January 17, 2021
Output: Achievement will NOT be displayed on the Performance Management form.
- Achievement Date on CPM module = January 1, 2020
Output: Achievement will display on the Performance Management form.
Note: Achievement date may also be equal to the Start and End date to show in the form.
Keywords
Achievement on Form, Display Achievement on PM form, CPM Form integration, , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-CPM-ACT , Activities , Problem