Symptom
When an Assignment Profile is configured to use the same attribute more than once in a rule group, users are not selected correctly.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Go to Manage User Learning > Assignment Profiles > Search and access the Assignment Profile
- Go to Rules tab and select Add Rule
- Create a rule using an attribute (ex. Alternate Job Code).
- Add another rule (within the same rule group) using the same attribute.
Cause
The assignment profile rule group is using the same attribute more than once with the same value (operator), which will not pull any data back.
Resolution
Adding multiple values within a single rule will create an "OR" relationship, but adding a new rule within that rule group with the same attribute but different value will create an "AND" relationship.
However, the feature is not designed to work when the same attribute is used multiple times with the same values, such as:
Assign to users:
Alt Job Code (matches) Alternate Job Code A
- AND -
Alt Job Code (matches) Alternate Job Code B
- AND -
have alternate job code C
The feature is designed to work with different values (i.e. "Does Not Match" and "Does Not Contain"), such as:
Alternate Job Code DOES NOT CONTAIN "ABC"
- AND -
Alternate Job Code IS NOT EMPTY
Keywords
ap, assgn prfl, assignmentprofile, rule, group, attribute, alternatejobposition, not matching, doesn't match, missing user, LRN-14938, LRN-11003, , KBA , LOD-SF-LMS-ASP , Assignment Profile , How To