Symptom
When registered for a class that contains several segments, calendar invites need to be delivered for each separate segment.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Learning
Resolution
Recipients configured to receive registration notifications for a class will now receive separate segment notifications for each segment.
Note: If the instructor is the same for each segment and the class is copied, the instructor will get duplicates of the same notification for each segment they are assign to.
To enable this feature:
- Access System Administration > Configuration > Global Application Settings > Mail.
- Check the following boxes: "Enable Vcalendar attachments"and "Send Vcalendar attachments as Calendar invite" >
- Save changes.
Ensure the "SystemEnrollmentNotification" and "VLE_Entrollment" templates include the VCAL code below (for legacy editor):
SystemEnrollmentNotification Template:
BEGIN:VCALENDAR
METHOD:REQUEST
<LOOP>
BEGIN:VEVENT
UID:<ESCAPEFORVCAL value="<&VCAL_UID>"/>
SEQUENCE:<ESCAPEFORVCAL value="<&VCAL_SEQUENCE>"/>
ORGANIZER: <ESCAPEFORVCAL value="<&VCAL_ORG>"/>
SUMMARY:<ESCAPEFORVCAL value="<&VCAL_SUM>"/>
LOCATION:<&VCAL_LOCN>
DESCRIPTION:<ESCAPEFORVCAL value="<&VCAL_DESC>"/>
DTSTART:<&VCAL_DTSTART>
DTEND:<&VCAL_DTEND>
BEGIN:VALARM
TRIGGER:PT15M
ACTION:DISPLAY
END:VALARM
END:VEVENT
</LOOP>
END:VCALENDAR
VLE_ENROLLMENT Notification template:
BEGIN:VCALENDAR
BEGIN:VEVENT
1:<&STUD-URL>
SUMMARY:<ESCAPEFORVCAL value="<&TITLE>"/>
2:<&STUD-URL>
DTSTART:<&VCAL_DTSTART>
3:<&STUD-URL>
DTEND:<&VCAL_DTEND>
4:<&STUD-URL>
<&VCAL-DESC>
5:<&STUD-URL>
END:VEVENT
6:<&STUD-URL>
END:VCALENDAR
For Launch Editor, include the VCAL tags in the notification:
See Also
Keywords
vcal, ics, segment, multiple, email, notification, split, separate, each, duplicate, instructor, copy, same, copied, class, invite, calendar , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-NOT , Notifications , Problem