SAP Knowledge Base Article - Public

2379687 - How to remove the Social Learning tab in catalog if not using JAM


  • Even though the LMS is not integrated with JAM, the Social Learning tab still appears in the Catalog
  • Clicking on the Social Learning tab results in an error or blank page


SAP SuccessFactors Learning

Reproducing the Issue

  1. Login to the LMS
  2. Navigate to the course catalog
  3. Note that there is a Social Learning tab
  4. When clicking on the tab, an error appears


  • The error occurs when JAM is not integrated with the LMS, but is enabled on the LMS side
  • If JAM is integrated with the LMS, the Social Learning tab will only display Public JAM groups, so if none are public, it will appear blank


Disable JAM integration on the LMS side:

  1. Login as an Admin
  2. Navigate to System Admin > Configuration > System Configuration
  3. Find and open LMS_ADMIN in edit mode
  4. Search for "jamIntegrationEnabled" using your browser's search functionality
  5. Change 'true' to 'false' and save the changes


SF SuccessFactors Success Factors LMS Learning Management System JAM Social Learning tab catalog remove disappear not appear display disable jamIntegrationEnabled , KBA , LOD-SF-LMS-JAM , Integration with SAP Jam , Problem


SAP SuccessFactors Learning all versions