Symptom
When you exclude the "ENABLE_ORDER" column from the Item Connector or if you don't pass the value in the file, it defaults value to N.
However when you try to run the Item Connector, you see that the default value for the "Enable Orders" is active.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Create an input file for Item connector > The item type must be "OTHER" >
- Make sure that either the column "ENABLE_ORDER" is not included.
-OR- - It's included in the input file, but has no value set.
- Run the Item Connector > See that the "Enable Orders" field is active.
Cause
The "item.connector.defaultValue.item.enableOrder" property is either not present in connector configurations or is set to "Y".
Resolution
- Go to System Administration > Configuration > System Configuration > CONNECTORS >
- Add the following line: "item.connector.defaultValue.item.enableOrder=N".
Note:
- The "Enable Orders" option is used for Other classification items.
- This option can be disabled/enabled at item level.
- If tasks are not added to the Other classification items, users will see the "Order" option instead of the "Request Observation" one.
- Disabling the "Enable Orders" option at the item level will grayed out the "Order" option for the users when accessing the item.
Keywords
lms, learning, connector, item, enable, orders, order, default, value, LRN-53485, item.connector.defaultValue.item.enableOrder , KBA , LOD-SF-LMS-CON , Connectors , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-COM , Commerce , Problem