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2379964 - Unable to Save or Approve a Rehire Request - Application Error or JDBC Batch Update Error

Symptom

When trying to complete a Rehire, the user clicks on Save (at the end of the Rehire wizard) or the final Approver of the Rehire Workflow he faces an Application Error. The error can be either of the following:

  • JDBC batch update error:

RehireError1.jpg

  • An Application Error has Occurred:

RehireError2.jpg

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


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Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central 

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions

Keywords

JDBC batch update, An Application Error has Occurred, Rehire error, Unable to Rehire, Rehire Workflow, JDBC, batch, Rehire, JDBC, Batch, Unable to approve rehire workflow, UC_PER_PERSON_KEY, updatePersonRelationshipsInfo, 8e531727cde1d0233f6660c97e8e0fa798f3c19b, ECT-85773, ECT-51409, ECT-44062, ECT-33809, ECT-33715, ECT-87110, HibernateException thrown could not insert, getAllEffectiveEmpEmailInfoForUserByType, unique constraint violated, EMP_EMAIL_INFO, UC_EMP_EMAIL_INFO_KEY, com.successfactors.hris.bean.eo.EmpEmailInfoEO, HibernateException thrown could not insert: [com.successfactors.hris.bean.eo.EmpEmailInfoEO], EmpPhoneInfoEO, a different object with the same identifier was already associated with the session, , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-CGA , Global Assignment & Concurrent Employment , LOD-SF-EC-CWF , Contingent Workforce , Problem

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