SAP Knowledge Base Article - Preview

2380687 - Special characters are not displayed in downloaded CSV file

Symptom

You have downloaded a purchase order from the SUS portal. The downloaded ZIP file contains two files, one XML and one CSV file. When opening with Microsoft Excel in the CSV file the special characters are not displayed, instead ### characters are present. The XML file does not have this issue, all characters are correct.


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Environment

  • SAP Supplier Relationship Management (SRM)
  • SAP enhancement package for SAP Supplier Relationship Management
  • Supplier Self Services (SUS)

Product

SAP Supplier Relationship Management all versions ; SAP enhancement package for SAP Supplier Relationship Management all versions

Keywords

import external data, unicode, utf-8, russia, chinese , KBA , SRM-SUS , Supplier Self-Services , Problem

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