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SAP Knowledge Base Article - PreviewSymptom
Normally UTF-8 uses up to 3 bytes for characters. For example modern emoji icons use 4 bytes and some other characters also need 4 bytes.
But MySQL is not able to save this characters using utf8 (instead of utf8mb4), if they are entered in any text field.
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Product
SAP Hybris Commerce 6.0 ; SAP hybris Commerce 5.7 ; SAP hybris Commerce Suite 5.5-1 ; SAP hybris Commerce Suite 5.6
Keywords
MySQL utf8mb4 character set , KBA , CEC-COM-CPS , SAP Commerce , Problem
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